Customer Service (shipping/returns)
Currency: all prices are in CAD
Shipping is FREE on orders of at least $120.00 CAD in all Canadian provinces with the exception of Nunavut, NWT and Yukon.
Shipping & Delivery
All products usually ship within 2-5 business days from date of order.
Shipping method: Canada Post, USPS, UPS, Purolator, DHL
International orders might be subject to additional custom charges and duties. These charges vary from country to country and are applied by the destination government. You are solely responsible for these charges.
Exchanges & Returns
We will be happy to offer exchanges on any regularly priced items you are not happy with within 15 days. Sale items are final sale. All exchanges will be accepted so long as the original tags are attached and the garment has not been worn or washed. We reserve the right to reject merchandise that does not come back in it's original condition or is not shipped in a timely matter.
To be eligible for exchange, the item must shipped back to us within 15 days. Items sent for return within 15 days postmarked will also be accepted. Shipping charges of unwanted items are the responsibility of the customer (the buyer). We (the seller) will review your return within 2 business days of receiving the returned item. We will ship your exchanged items to you at no charge within Canada.
We must be informed of your exchange by email before shipping so that we can send you proper ship-back instructions. Please send us a message through our Chat
NOTE: You must email or call us before sending articles back. All ship backs must be returned via your local postal system. We will not accept packages if there are any outstanding shipping charges and the package will be refused.